GoDaddy Reviews The Worst Web Hosting Company

BY digiTech - January 25, 2012
Web Design Austin

GoDaddy Reviews

Thinking about hosting your website with GoDaddy? THINK AGAIN! Web Professionals agree that GoDaddy is one of the worst web hosting companies on the market. There are many reasons why we also believe that GoDaddy is the Worst Hosting Company on the market, and this article is going to highlight some practical examples of real incidents we have had with GoDaddy and their support team.

Some of the reasons why GoDaddy is the Worst Hosting Company

  • Extremely slow page load speeds
  • Overloaded servers, GoDaddy packs hundreds on customers onto single shared servers.
  • Nickeled and Dimed – Have a problem? Sure they can fix it, just pay them more and give them 150 hours.
  • Limited user interface – If you are wanting CPanel, or something user friendly, you wont get it.
  • Automatic Backups Included? Yes, for another $10 a month. GoDaddy loves to charge extra for standard services

Real life example of a recent interaction between our company and GoDaddy

ins*****: We restarted our server, they said it could take up to 30 minutes, its been 45, this is rediculous our entire site is down, 30 minutes for a restart?
Ro**** W-Server Concierge: I’m looking it up now. It’ll take a minute or two for me to find the information.



ins*****: There is a restricted file size limit on uploads for phpmyadmin.
ins*****: Also our mysql processes stopped for no reason and corrupted our website databases.
Ro**** W-Server Concierge: You can increase those limits within your php.ini file.
ins*****: Can you please increase these limits for me so we can get our website back up quickly.
Ro**** W-Server Concierge: When you purchase a non-managed server our support services are limited. If you need further assistance we offer pay-per-use additional assistance through Expert Hands or you can convert to our Managed Server Options. You can find information on our support policy for the Dedicated and Virtual Dedicated environment in the following location:
ins*****: Hostgator does not require us to pay more for standard services, what is the problem here?
Ro**** W-Server Concierge: Your php.ini file is located in here /etc/php.ini if you would like to perform this update on your own.



ins*****: I have a copy of the Database I need to restore
ins*****: For some reason we do not have root access via FTP like other hosts provide.
Ro**** W-Server Concierge: You have root access to FTP you have to configure the server to allow it.
Ro**** W-Server Concierge: You will need to create a trouble ticket and request Expert Hands if you would like to your limit increased in your php.ini file.
The agent is sending you to http://help.godaddy.com/article/4596?locale=en.
Ro**** W-Server Concierge: Currently the conversation has been idle for over 2 minutes. If you wish to continue this session, please respond within the next two minutes, otherwise this session will be closed. You may restart the Live Chat session at any time within your Hosting Manager.

Those are real life transcripts folks, and it gets worse. Need we say more? Still want to go with GoDaddy?

BY digiTech

12 Comments

  • Hello! This is my first comment here so I just wanted to give a quick shout out and
    say I truly enjoy reading through your articles. Can you
    recommend any other blogs/websites/forums that cover
    the same subjects? Many thanks!

  • I agree with you. I have been using godaddy nealy a year. Godaddy got extramly slow loading time.
    I have asked many times to fix that. They always says ‘however, the issue with your hosting account has been addressed and should be resolved at this time.’ It’s really useless.

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  • there is no definitive best and worst; this is the internet…the backbone of the world wide web; at any moment, a segment may not be functioning, overloaded, or temporarily down. so today’s #1 web host can be #5 tomorrow, and vice versa.

    i can certainly understand complaints of sluggishness, and shared servers….but did you really think for the cheap price they are hawking their wares at that you’d get a dedicated server for your very own website? if that were the case, web hosting would be an astronomical cost due to the partitioning or individual servers required.

    so evaluate each vendor for yourself, talk with others, and make a selection based on the criteria of your website’s functionality.

  • GoDaddy was founded in 1997 as Jomax Technologies by Bob Parsons, a veteran of the United States Marine Corps. Prior to GoDaddy, Parsons sold his financial software services company, “Parsons Technology, Inc.” to Intuit. The sale provided him with several millions of dollars in the mid-1990s. As a result, Parsons decided to retire. In 1997, Bob Parsons came out of his retirement to launch a new company, Jomax Technologies which later became GoDaddy Group Inc.

  • Everything is very open with a very clear explanation of the issues.

    It was really informative. Your website is useful.
    Thank you for sharing!

  • I absolutely hate Godaddy. There is no telling how many sales I have lost from hosting with them. Half the time I visit my own sites I get 502 error messages. I Have had no problems with my other host.

  • Sorry I’m going to have to be the one here to point out the obvious:

    You got a non-managed hosting plan and you’re expecting them to provide management!

    And even though you’re rude to them (“like every other hosting provider in the US…”) they do their best with you.

    Seriously, don’t get mad when you save money on a non managed hosting and then don’t get management later….

  • Rick hit the nail on the head.

    There are valid complaints about GoDaddy, but this post seems more of a rant to feel better. Hope you do, but also hope you’ve since started backing up your data, not restarting your public-facing server, and learned a tad bit of sysadin skills.

    • It was a bit of a rant at the time, even though the complaints were valid! But the article received so much traffic I figured I would leave it 🙂 I have noticed GoDaddy finally installing some new servers with better technology so maybe they read it also.

  • Godaddy have done nothing but cause us problems with our sites! They are the worst! They have now decided they are going to delete my site if I don’t change over to their new server which they pointed out would take some hours to do! I’ve had enough of slow speeds, down time etc.. No more!

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